PRIVACY POLICY

 

Introduction

 

MyHomeEtal respects the privacy of our esteemed users/customers and expressly complies with the extant Nigerian Law on data privacy and protection. This Privacy Policy explains how data is collected on our platform, how data is used, disclose, and how your information is safeguarded. when you use our eCommerce portal www.homeetal.com, including any other media form, media channel, mobile web platform, or mobile application related or connected thereto.


Kindly study this privacy policy document carefully. If you do not agree with the terms of this privacy policy, please do not proceed to our platform.


We reserve the right to make changes to this Policy document at any time and for any reason, without recourse to anybody. Any changes or modifications will be effective immediately upon posting the updated Policy on the platform, and you waive the right to receive specific notice of each such change or modification.


You are encouraged to periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of the Platform after the date such revised Policy is posted.

 

Collection of Your Information

 

Your information will be required at some point in the process of engaging with our platform. The information may include:

 

Personal Data

 

Personal information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily submit to us at the point of registration on the platform. Kindly note that you are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the platform.

 

Derivative Data

 

The information our servers automatically collect when you access the platform, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Platform. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number,  your phone IMEI, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

 

Data From Our Social Media Platforms

 

User information from our social networking platforms, such as Facebook, Google, Instagram, Twitter, etc. including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.

 

Device Information

 

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Platform from a mobile device.

 

Third-Party Data

 

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Platform permission to access this information.

 

Data From Contests, and Surveys

 

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

 

Mobile Application Information

 

If you connect using our mobile application:

 

Geo-Location Information

 

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

 

Mobile Device Access

 

We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

 

Mobile Device Data

 

We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

 

Push Notifications

 

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out of receiving these types of communications, you may turn them off in your device’s settings.

 

Use of Your Information

 

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

 

  • Administer sweepstakes, promotions, and contests.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Platform to you.
  • Email you regarding your account or order.
  • Verify the information and data on platforms dedicated for that purpose;
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Platform.
  • Generate a personal profile about you to make future visits to the Platform more personalized.
  • Increase the efficiency and operation of the Platform.
  • Monitor and analyze usage and trends to improve your experience with the Platform.
  • Notify you of updates to the Platform.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Platform.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Solicit support for the Platform

 

Disclosure of Your Information

 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

 

  • By Law or to Protect Rights

 

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

 

  • Third-Party Service Providers

 

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, verification services, hosting services, customer service, and marketing assistance.

 

  • Marketing Communications

 

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

 

  • Third-Party Advertisers

 

We may use third-party advertising companies to serve ads when you visit the Platform. These companies may use information about your visits to the Platform and other web platforms that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

 

  • Affiliates

 

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

 

  • Business Partners

 

We may share your information with our business partners to offer you certain products, services or promotions.

 

  • Other Third Parties

 

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

 

  • Sale or Insolvency

 

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter insolvency, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline or honour commitments we made in this Policy.


We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

 

TRACKING TECHNOLOGIES

 

Cookies and Web Beacons

 

Cookies and Web Beacons, We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help customize the Platform and improve your experience. When you access the Platform, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Platform. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

 

Internet-Based Advertising

 

Additionally, we may use third-party software to serve ads on the Platform, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

 

Web Platform Analytics

 

We may also partner with selected third-party to allow tracking technologies and remarketing services on the Platform through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Platform, determine the popularity of certain content and better understand online activity. By accessing the Platform, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor.

 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

 

Third-Party Web Platforms

 

The Platform may contain links to third-party web platforms and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Platform, any information you provide to these third parties is not covered by this Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party web platforms, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that web platform, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other platforms, services or applications that may be linked to or from the Platform.

 

Security of Your Information

 

We use administrative, technical, and physical security measures (including encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

Policy for Children

 

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us.

 

OPTIONS REGARDING YOUR INFORMATION

 

Account Information

 

You may at any time review or change the information in your account or terminate your account by contacting us.

 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

 

Emails and Communications

 

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

 

  • Noting your preferences at the time you register your account with the Platform
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided on the Platform
  • If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.